Wednesday, August 22, 2012

Scale blind-spot ..

My flight to SFO from Frankfurt was not the regular one. This time, I was kind of excited to get in to the new A380, humongous airbus.

They have done a nice job of keeping all the economy (950 seats) in the ground floor, broken in to many compartments, with multiple sky bridges connecting. So that boarding and un-boarding becomes parallel.

Upper deck is entirely First and Business, creating enough separation between cattle class and rich class.

Good so far. So the kind of scale issues one would expect in boarding and un-boarding the airlines have taken care of well.

Now, when the journey finished and I had to come out to stand in the immigration line, I realized the scale blind-spot. All of a sudden 1200 people (more than twice of what one plane really carries) together queuing up at the same number of counters.

It took more than 2.5 hours to clear the line up.

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