Akio Toyoda, from Japan, chairman of a Japanese car company is blasted by lawmakers in US for a quality issues. In a live congress session in US.
Is this a sign of time to come ? Do we fore-see Steve Balmer, John Chambers or Steve Jobs being tried in parliament house of India or in front of premier of Chine for software bugs in years to come ?
Car industry is older than IT industry. But the trend is un-deniable.
Just a few months ago, one of my customer was escalating an issue high up in my company. A small quality issue that could easily be worked around. And to express my displeasure I said - "For every small issue, you do not have to escalate to Obama". "Obama" was figurative to show the magnitude of escalation and attention seeking attitude.
But, looks like with Toyota in congress, its no more figurative.
A loss..
1 year ago
No comments:
Post a Comment