Sunday, October 24, 2010

Value of "absence" in leadership

We have heard, value of "presence" and price paid for "absence" of leaders ! Now, lets read about absence.

Once a loyal, very senior man who manages most of the floor for many years, wanted to go on a long vacation. Around 6 weeks. He knew the entire team depends on him. He has never taken off, because he has this great sense of ownership and loyalty. After all there are many undocumented answers to numerous unassuming questions, that pop up everyday.

The man had all that in his head. Out of seer experience and kin observation. A good employee indeed.

The man had two bosses (one solid line reporting and one dotted line reporting). So he had to go talk to both of them about the intention to get a 6 week long vacation.

The first boss is around his age. Been in the company for long long time, just like him. Very matured and knowledgeable.

When the man approached him and asked for the vacation, the boss #1 smiled and said, "Go ahead. You need some time off. Enjoy your time off".

This bothered him ! Hmmm.. he thought his absence will raise an alarm bell. And in the least needs some planning to make up for his time off. On the other hand the boss seemed pleased that he is taking off ?

The boss #1 sees the puzzle in his eyes and explains, "If you have set the organization right, coached your people correct, then your absence wont be felt. If you have not done that, there is no better opportunity to get that feedback first hand".

Then the man goes to the other boss - a much younger MBA and expressed his desire to take off for six weeks.

This guy is much more aggressive and believes in running shop with head than heart.

To his surprise the boss #2 says, "Go ahead enjoy your time off". This time he is puzzled again.

Boss #2 explains, if all your teams escalations come to me when you are absent, I would know how much you have been dealing with day in and day out. How much you keel me off the daily management. I would understand your real value when you are absent.

The man did have a great vacation !!!

3 comments:

Abhinav said...

But if no escalations came to manager #2 because what manager #1 said was true (that the person has coached his team well), then manager #2 will not be able to appreciate his sub-ordinate's true value :)

Or maybe I am missing some deeper gyaan :)

Betaal said...

The idea is to provide the "very fine" line of what kind of followers to build and coach.

The escalations should go to bosses, but only after they are managed, just as FYIs.

If the escalations don't even land there when one leader is absent, not a full proof formula.

If escalations land there un-managed, that can back fire too !

Clear ??

DivSu said...

I think I got it ;)