All in a days work ...

C.I.D office. Cyber Crime Division.

Arrived on the dot for the appointment with the Inspector and Investigator - 2PM!

Inspector was having lunch. His assistant outside wanted us to wait for a few minutes, take a round about the office and come back in some time. We were back again after having a coffee at the canteen - 2:20PM.

This time we talk ! Long interrogation. Detailed observation of all the paperwork.
Fine technical questioning. Among infinite interruptions..

Mostly people queuing up to complain "someone created a fake face book profile and harassing ...", some one hacked in to g-mail deleted job offer. Many such complaints. The inspector sending them away to local police station.

After a good long discussion, he gets the importance and seriousness of our complain. And slightly leaning towards accepting it .. but not sure yet !

He walks us to the DIG. Young IPS officer. And aware of the name of the company.
We again walk through the entire explanation. He shuts the inspector and the lawyer off, and wants to hear only from the business guy (yours truly).

He gets convinced and sends us back, instructing his inspector to file the case.

Its like any other work place really! The inspector assigns the case to one of his team, and the guy says he is over loaded. He should assign it to another one. The conversation was really eye opener. With the superior one saying "you have not closed 3 cases even this year", and the sub-ordinate explaining his problems, suggesting him how his next cube guy is always idle and should be assigned new job. The inspector them telling him, this is the easiest case, all work has been done by the company.. quite an interesting manager-sub-ordinate talk.

Then another session with him. Re-tell the story once over. 6 PM.

He then passes us on to another technical guy. Same story. Repeat one more time. 6:30P.

Finally, we get a long list of items to collect. Logs of this and that. Additional information, asked to go back and submit all that and get a receipt of FIR.

With all these, the most comforting feeling was from the fact that, they were really detailed, knew what they were doing and from their questioning generates a good level of understanding of this highly competent organization.

Ok.. will be back here again couple of more times looks like !!